Financial System FAQ

Web Based CMS Financial System

 

FAQs

 

Q:  How does CMS Financial System work?

 

A: CMS Web Based Financial System takes care of all your company’s financial needs. You can send invoices, set up and send purchase orders to vendors, track financial transactions with clients, creditors and subjects and build reports to status financial records.

 

      By setting up system defaults and communication templates you can quickly and easily generate invoices, record payments, and enter all financial transactions. Because CMS is a web-based system you will have instant access to your company’s entire financial picture or manage transactions on a case by case basis from anywhere you have an internet connection.

 

Q: Can I track financial transactions on a case by case basis?

 

A: CMS Web Based Financial System is designed for flexibility. You can enter variable parameters for tax rate, transaction type, payment frequency, currency, and commission for payments and invoices. You can configure default values by company or by case. You can also override system default settings as appropriate.

 

Q: Does the Financial System allow me to send invoices directly to clients through the CMS?

 

A:  You can generate invoices directly using the CMS Web Based Financial System and attach them to emails or print them off for mailing. Because the Financial System integrates completely with the Case Management System, you automatically have access to contact information, including street address, email address and telephone number. Generating invoices and recording payments is fast and easy.

 

Q: Can I record payments using the CMS Web Based Financial System?

 

A: When you receive a payment simply enter it directly into CMS against the appropriate case. You can enter one payment at a time or multiple payments. Because CMS Web Based Financial System integrates completely with the Case Management System you will have a complete case history, including financial transaction information, all in the same database.

 

Q: Can I make payments to vendors using the CMS Web Based Financial System?

 

A: You can use the CMS Web Based Financial System to generate payment letters and record payments to vendors. Because the Financial System is completely integrated with CMS you have full access to vendor contact information, including street address, email address and phone number. You can also generate purchase orders through the system.

 

      When you use CMS to make your payments will have a complete record of all your financial transactions.

 

Q: Does the CMS Web Based Financial System allow me to calculate commissions?

 

A: You can configure default commission rates by individual. You can also override default settings whenever appropriate. By using defaults you never have to remember or look up individual commission rates, and others who use the system to generate payments or invoices will have automatic access to the same information.

 

Q: Does the CMS Web Based Financial System let me configure the Tax Rate for my area?

 

A: You can create different invoice types and payment types and each can have its own default tax rate.  Furthermore, you are always able to override defaults when you generate invoices and payments.

 

Q: What if the tax rate in my area is different from the tax rate in another part of my company located in another area?

 

A: Using CMS Web Based Financial System you can have many different invoice and payment types all at their different tax rates, if appropriate. You can also configure different companies with their own letter head, their own letter templates, and their own invoice types and payment types. The Financial System gives you a lot of flexibility to respond to your company’s business needs.

 

Q: Can I build financial reports using the CMS Web Based Financial System?

 

A: CMS Web Based Financial System allows you to generate three types of reports: sales reports, unpaid sales report and paid sales report.

 

      You can generate invoices and payments and run reports anytime from anywhere, as long you have internet access.

 

Q: Can I view past history of financial transactions?

 

A: The CMS Web Based Financial System reporting capability, and quick search capability, give you access to information about any transaction, or set of transactions, quickly and easily. You can search for a single invoice or for transactions against an entire case.

 

Q: Can I set commission rates for billing?

 

A: You can set up default commission rates against individuals or override individual commission rates.

 

Q: How easy is it to send invoices using the CMS Web Based Financial System?

 

A: CMS Web Based Financial System is an intuitive, easy to learn system. You do not have to be a financial expert or a computer expert to use the system.  The ability to create email and letter templates that can be used for invoicing, sending payments and communicating with creditors and subjects, makes it very easy to take care of the business side of your cases.

 

Q: How can I share financial information with remote colleagues using CMS Web Based Financial System?

 

A: CMS Web Based Financial System operates in real time. Once you enter information into the system it is automatically available to other users no matter where they are located, as long as they have internet access and permission to use the system.

 

      By controlling user permissions you control who gets to see your financial status and who can enter information into the system.

 

Q: Can I send invoices while I am on the road?  

 

A:  Because CMS is a web-based system, you can use it wherever you have an internet connection. All you need is your username and password and the URL to access the system. There is no client application to load so you don’t even need to have your own laptop with you to get full access to your financial transactions, invoices and payments.

 

Q: Can CMS Web Based Financial System help me track my company’s finances? 

 

A:  By keeping all your financial transactions in a single system, you can use CMS Web Based Financial System to see the state of your company’s business. Find out what invoices have been paid, and which ones are outstanding. Track payments, and transactions for your clients, creditors and subjects.

 

Q: What if I need to bill my clients in another currency?

 

A: CMS supports currency conversion in multiple different currencies. When you want to status the financial picture you can roll all transactions up into a single master currency. You can send invoices and receive payments in any currency of your choice.

 

Q: What if the CMS System goes down? Will I lose any transactions that I have entered into the Financial System?  

 

A: You will never lose financial information. The CMS servers are maintained with full disaster recovery capability 24/7. You can use CMS with confidence that you won’t ever lose your transaction histories.

 

Q:  In addition to Case Management how else can CMS help my organization?

 

A: CMS offers modules to support every aspect of your business. We offer the following modules:

 

·         Case Management System (CMS)

·         Investigation Case System

·         Collection Case System

·         Sales System

·         Project System

·         Letter System

·         Financial System

·         Intranet System